Privacy Policy
Last updated: December 20, 2025
Ryze Guides (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase products, book services, or otherwise interact with us.
This policy is intended to comply with applicable privacy laws in the United States (including state privacy laws), the European Union and United Kingdom (GDPR / UK GDPR), and Canada (PIPEDA).
1. Information We Collect
Information You Provide
We may collect personal information when you:
- Purchase digital products
- Purchase audits, resume reviews, or professional rewrites
- Book coaching or package-based services
- Subscribe to emails or newsletters
- Submit reviews, testimonials, forms, or surveys
- Contact us directly
This information may include:
- Name
- Email address
- Billing information
- Content you voluntarily submit (such as reviews or feedback)
Payment information is processed securely by third-party payment processors and is not stored by Ryze Guides.
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and actions taken
- Referring URLs
- Approximate geographic location
2. How We Use Your Information
We use personal information to:
- Deliver products and services you purchase
- Process payments and bookings
- Communicate transactional information
- Send marketing or educational communications if you opt in
- Display or analyze reviews and testimonials
- Improve our website, products, and services
- Conduct analytics and performance measurement
- Comply with legal obligations
3. Tools, Platforms, and Service Providers
We use trusted third-party services to operate our business, including:
- Easy Digital Downloads – digital product and service delivery
- Amelia – scheduling and booking (for certain services or packages)
- Stripe – payment processing
- MailerLite – email marketing and communications
- Jetpack – site analytics, performance monitoring, and security
- Google Analytics – website usage and traffic analysis
These providers receive only the information necessary to perform their services and are required to safeguard your data in accordance with their own privacy policies and applicable laws.
4. Cookies, Pixels, and Tracking Technologies
We use cookies and similar technologies to:
- Understand how visitors use our website
- Improve site performance and functionality
- Measure marketing and advertising effectiveness
- Support analytics and reporting
This may include technologies from:
- Jetpack Analytics
- Google Analytics
- Meta (Facebook) Pixel
- TikTok Pixel
- Other advertising or analytics providers
You can manage cookie preferences through your browser settings or via our cookie consent tools where available. Disabling cookies may impact site functionality.
5. Data Sharing & Disclosure
We may share personal information with third parties:
- To deliver products and services
- To improve our offerings and customer experience
- For analytics, marketing, and performance insights
- To comply with legal obligations
We do not sell personal data.
Any data sharing is limited, purposeful, and aligned with legitimate business needs.
6. Email Communications
If you opt in, we may send you marketing or educational emails. You may unsubscribe at any time using the link included in each email.
Transactional emails related to purchases, bookings, or account activity are required for service delivery.
7. Reviews, Testimonials, and User-Generated Content
If you submit reviews, testimonials, or feedback, we may:
- Display them on our website
- Use them in marketing or promotional materials
- Analyze them internally to improve services
Testimonials are displayed on a case-by-case basis, using identifiers selected by the user (such as first name or initials), unless otherwise required by law.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. While no system is completely secure, we take appropriate steps to reduce risk.
9. U.S. Privacy Rights (Including California)
Depending on your state of residence, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion
- Opt out of certain data processing
California residents may exercise rights under the CCPA/CPRA, including the right to know and the right to delete.
10. GDPR & UK GDPR (EU and UK Residents)
If you are located in the EU or UK, you have the right to:
- Access your personal data
- Request correction or erasure
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
We process personal data based on consent, contractual necessity, and legitimate business interests.
11. Canada (PIPEDA)
For Canadian residents, we collect, use, and disclose personal information only for purposes a reasonable person would consider appropriate, and with consent where required.
12. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.
13. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
15. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us at:
Email: general@ryze-guides.com
Business Address: 10 Dorrance Street, Suite 700, Providence, RI 02903
Website: https://ryze-guides.com
By using our website, you consent to this Privacy Policy.
